We accept card payments (Visa, Mastercard, American Express), PayPal, and bank transfer. We'd even accept Galacticard credits… but they haven't been approved yet!

It depends on how far you are from our base. We process orders within 1 to 5 business days depending on order volume. From the moment we leave the order with the shipping company, the estimated delivery time is:

• Peninsula: 24/48h (Premium shipping)
• Balearic Islands, Ceuta and Melilla: 48/72 hours
• Canary Islands: 48/72h

Of course! Once shipped, you'll receive an email with a tracking number so you can always track the status of your order.

It depends on the destination and the weight of your order. You'll find them in a table in the shipping section . You'll also see the exact cost before paying.

💡 Note! Shipping is FREE on orders over €60 and some special releases.

We're just finishing up some threads for it, so very soon, yes!

For now, we're handling international sales through Etsy.

If you received something defective or different from what you ordered, don't go into Hulk mode. Write to us as soon as you receive your order and we'll fix it.

Some do, but others may be exclusive to the pack and cannot be purchased separately.

As for those that can be purchased separately, they won't have the special conditions of the pack, so consider it carefully!

The launch conditions are for a very limited time . If you blink, you'll miss them. Check the end date in the product description and don't sleep on it.

It depends. Some products are limited editions and won't be coming back. If something comes back, we'll announce it on social media, so follow us so you don't miss anything.

Yes! In some cases, we offer customization. Please contact us before placing your order and we'll let you know if it's possible.

• You can write to us via WhatsApp (the icon at the bottom right takes you directly).
• Send a DM on Instagram @La.3Dcueva
• Write to us at our email: la3dcueva@gmail.com
• Send a message through our online form .
• Or try summoning us with a geeky spell... although we prefer email or WhatsApp, to be honest.